Privacy Policy

Last updated: February 21, 2026

1. Introduction

Welcome to CODEEX AI. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

CODEEX AI is developed and maintained by Heoster (Harsh), located in Khatauli, Uttar Pradesh, India. By using our services, you agree to the collection and use of information in accordance with this policy.

If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

Personal Information

When you register for an account, we collect:

  • Email address
  • Display name (optional)
  • Password (encrypted and never stored in plain text)
  • Profile information you choose to provide

Usage Data

We automatically collect certain information when you use our services:

  • Chat conversations and AI interactions
  • Model preferences and settings
  • Feature usage patterns (chat, math solver, PDF analyzer, etc.)
  • Device information (browser type, operating system)
  • IP address and general location data
  • Session duration and timestamps

Content Data

We process content you provide to our services:

  • Text prompts and messages sent to AI models
  • Files uploaded for analysis (PDFs, images)
  • Smart notes and saved content
  • Math problems and solutions
  • Web search queries

Technical Data

  • Cookies and similar tracking technologies
  • Log files and error reports
  • Performance metrics and analytics
  • API usage statistics

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

  • Provide access to 35+ AI models and features
  • Process your requests and generate AI responses
  • Enable chat, math solving, PDF analysis, and other features
  • Maintain your account and preferences
  • Provide text-to-speech and voice features

Service Improvement

  • Analyze usage patterns to improve our platform
  • Optimize AI model performance and accuracy
  • Develop new features and capabilities
  • Fix bugs and technical issues
  • Enhance user experience and interface

Communication

  • Send welcome emails and account notifications
  • Provide customer support and respond to inquiries
  • Send important updates about service changes
  • Notify you of new features (with your consent)

Security & Compliance

  • Detect and prevent fraud and abuse
  • Ensure platform security and integrity
  • Comply with legal obligations
  • Enforce our Terms of Service

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With Your Consent

We will share your information when you explicitly authorize us to do so.

Service Providers

We share information with trusted third-party service providers who assist us in operating our platform (see Section 5 for details).

Legal Requirements

We may disclose your information if required by law or in response to:

  • Valid legal processes (court orders, subpoenas)
  • Government or regulatory requests
  • Protection of our rights and property
  • Prevention of fraud or illegal activities
  • Protection of user safety

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change.

Aggregated Data

We may share anonymized, aggregated data that does not identify you personally for research, analytics, or marketing purposes.

5. Third-Party Services

CODEEX AI integrates with the following third-party services:

Firebase (Google)

  • Authentication and user management
  • Cloud database (Firestore)
  • Data storage and synchronization
  • Privacy Policy: Firebase Privacy

AI Model Providers

  • Groq: Fast AI inference for multiple models
  • Google AI: Gemini models and services
  • Hugging Face: Open-source AI models
  • Cerebras: Ultra-fast inference for Llama, Qwen, and other models

Your prompts and content are sent to these providers to generate responses. Each provider has their own privacy policies and data handling practices.

EmailJS

  • Email delivery for contact forms and notifications
  • Privacy Policy: EmailJS Privacy

Edge TTS (Microsoft)

  • Text-to-speech conversion
  • Voice synthesis for AI responses

6. Data Security

We implement industry-standard security measures to protect your personal information:

Technical Safeguards

  • HTTPS encryption for all data transmission
  • Encrypted password storage using Firebase Authentication
  • Secure API key management
  • Regular security audits and updates
  • Firewall and intrusion detection systems

Administrative Safeguards

  • Limited access to personal data
  • Employee confidentiality agreements
  • Regular security training
  • Incident response procedures

Physical Safeguards

  • Secure cloud infrastructure (Firebase, Netlify)
  • Data center security measures
  • Backup and disaster recovery systems

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy.

Account Data

Your account information is retained until you delete your account. You can delete your account at any time through the User Management page.

Chat History

Chat conversations are stored to provide service continuity. You can clear your chat history at any time.

Usage Data

Anonymized usage data may be retained for analytics and service improvement purposes.

Legal Requirements

We may retain certain information as required by law or for legitimate business purposes (e.g., fraud prevention, dispute resolution).

8. Your Rights

You have the following rights regarding your personal information:

Access

You can access your personal information through your account settings and user management page.

Correction

You can update or correct your personal information at any time through your account settings.

Deletion

You can request deletion of your account and personal data through the User Management page. Note that some information may be retained as required by law.

Data Portability

You can export your data (chat history, notes) using our export features.

Opt-Out

You can opt out of non-essential communications through your account settings.

Withdraw Consent

Where we rely on your consent to process data, you can withdraw consent at any time.

To exercise these rights, please contact us at the.heoster@mail.com

9. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience:

Essential Cookies

Required for authentication, security, and basic functionality.

Preference Cookies

Store your settings and preferences (theme, model selection, language).

Analytics Cookies

Help us understand how users interact with our platform to improve services.

Local Storage

We use browser local storage to save your preferences and provide offline functionality for our PWA (Progressive Web App).

You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

10. Children's Privacy

CODEEX AI is intended for users aged 13 and above. We do not knowingly collect personal information from children under 13.

If you are under 18, you should have parental or guardian consent before using our services.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.

Parents or guardians who believe their child has provided personal information to us can contact us at the.heoster@mail.com

11. International Users

CODEEX AI is operated from India. If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India and other countries where our service providers operate.

By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.

European Users (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under GDPR, including the right to lodge a complaint with a supervisory authority.

California Users (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of sale (note: we do not sell personal information).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.

When we make changes, we will:

  • Update the "Last updated" date at the top of this page
  • Post a notice on our platform for significant changes
  • Send email notifications to registered users (for material changes)

Your continued use of CODEEX AI after changes are posted constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Developer: Heoster (Harsh)

Email: the.heoster@mail.com

Location: Khatauli, Uttar Pradesh, India

Data Protection Summary

✓ We do not sell your personal information

✓ Your data is encrypted in transit and at rest

✓ You can delete your account and data at any time

✓ We use trusted third-party services (Firebase, Groq, Google, Cerebras)

✓ We comply with applicable data protection laws

✓ You have full control over your data and privacy settings

© 2026 CODEEX AI. All rights reserved.

This Privacy Policy is effective as of February 21, 2026 and will remain in effect except with respect to any changes in its provisions in the future.